Payments FAQ

A Word on Security

Online security is very important and we take it seriously at Graphic FX. This payment system was designed and implemented with two primary things in mind:

  • Your sensitive information stays safe and private.
  • We do not expose you or ourselves to break-ins, eavesdropping or compliance issues.

The encryption and secure transport of your data across the Internet are the most important factors in maintaining the security of your transactions. This is accomplished with the HTTPS protocol and the server certificate that authenticates who we are (our websever) to your browser. This allows for a secure, encrypted connection. When your connection is secure, a lock icon will be visible in the address bar. Make sure to check for the lock anytime you are sending private data across the web.

As a second layer of defense, we don't collect any of your sensitive information ourselves. We certainly don't store any account numbers, expiration dates, CVV codes, etc. on our servers. Your data is sent over a secure connection from your device directly to our payment processor who then either approves or disapproves the transaction. They tell us "Yes" or "No" and we process the answer. That way we don't have anything private to keep safe!

Please don't hesitate to call us.

If you encounter a error or have an concern, please call in or send us an email. If you would, collect as much information about the situation as possible, and then, just let us know. We are happy to help. Our contact information is at the bottom of this page.

How long does a payment take to "clear"?

Credit card transactions are approved immediately and we can proceed with your order as soon as we are notified of your payment and depending on business hours

ACH (checking or savings account) payments are approved immediately but have to clear through the bank clearing house system. This usually takes 2 business days but can take as many as 5. We are notified when your funds are collected and we can proceed as soon as that happens.

I would like to pay via PayPal (or some other method). How do I do that?

Currently, this Online system only accepts credit card or check payments and only for certain amounts. We accept payment in a variety of ways outside this system. Please call or stop by to pay via:

  • Cash, Check or Credit Card
  • PayPal
  • Wire Transfer

I am trying to make a payment. Why did I get this page?

You should have received a link via email or on your invoice. Please access the payment system through that link. This is a privacy and data safety measure.

If you did follow the link provided and you got this page, something went wrong. Please call or email us the details. Sorry for the inconvenience.


Graphic FX, Inc.

1130 Walnut Street, Terre Haute, IN 47807
payments@GraphicFX.com
812-234-0000

To change or cancel your payment, please contact us as soon as possible.

© 2016 Graphic FX, Inc.